Complaint Letters

 PT Galaxy Maju

Jalan Transyogi 99, Cileungsi, Bogor

Telepon (027) 577567, Faksimile (027) 435343

Dear Mr. Ronald                                                                                             14 July 2015

Flower Street 12

Singapore

Dear Sir,

We regret to have to complain about late delivery of the television we ordered from you on 23 June. Although ou had given us guarantee in delivery within 2 weeks, we didn’t receive them until yesterday.

Unfortumately, there has been a similar delay on the previous occasion and this compels us to say that business between us cannot be continued in such a bad condition.

We have felt it necessary to make our feelings known since we cannot give reliable delivery dates to our costumers unless we can count on undertakings given by our suppliers.

We hope you will understand how we are placed and that from now we can rely upon punctual completion of our orders.

Yours Sincerely,